Terms and Conditions

 

Last Updated: 07-07-2026

Welcome to The Grow Cave . These Terms & Conditions ("Terms") govern your access to and use of our website (thegrowcave.com) and any services provided by us, including but not limited to Search Engine Optimization (SEO), Social Media Management, Meta and Google Ads Management, Web Design & Development, Reels & Video Production, and Brand Photography.

By accessing our website or engaging our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or Services.

1. Services Offered

The Grow Cave provides digital marketing and creative services, including but not limited to:

  • Search Engine Optimization (SEO)
  • Social Media Management
  • Meta Ads (Facebook & Instagram) and Google Ads Management
  • Web Design & Development
  • Reels & Video Production
  • Brand Photography

The exact scope, deliverables, timelines, and pricing for any project will be outlined separately in a proposal, quotation, or service agreement shared with the Client before work begins. In case of any conflict between these Terms and a signed proposal/agreement, the specific agreement shall prevail.

2. Client Responsibilities

To enable us to deliver our Services effectively, the Client agrees to:

  • Provide timely access to necessary accounts (e.g., Meta Business Manager, Google Ads, Google Analytics, website hosting/CMS, social media handles).
  • Share accurate business information, brand assets, and content required for campaigns and creatives.
  • Review and approve deliverables (ad creatives, content calendars, website designs, videos, etc.) within a reasonable and mutually agreed timeframe.
  • Ensure that any content, images, logos, or information shared with us for use in marketing materials does not infringe on third-party rights.

Delays in providing access, approvals, or content from the Client's side may affect project timelines and results, and The Grow Cave shall not be held responsible for such delays.

3. Payment Terms

  • Service fees, payment schedules, and modes of payment will be specified in the invoice or agreement shared with the Client.
  • Unless otherwise agreed in writing, payments must be made in advance or as per the milestone structure defined at the start of the project.
  • Any third-party costs (such as Meta/Google Ads spend, domain/hosting charges, stock assets, or paid tools/plugins) are separate from our service fees and shall be borne directly by the Client, unless explicitly included in the service package.
  • Late payments may result in a pause or delay of ongoing services until dues are cleared.
  • All fees are exclusive of applicable taxes (such as GST), unless stated otherwise.

4. Advertising Platforms (Meta & Google) Disclaimer

  • The Grow Cave manages advertising campaigns on behalf of Clients using third-party platforms such as Meta (Facebook/Instagram) Ads Manager and Google Ads.
  • We do not control and are not responsible for the policies, algorithms, ad approval processes, account suspensions, or service outages of these third-party platforms.
  • Ad spend budgets are set and controlled by the Client (or via Client-approved budgets) and are separate from our management fees.
  • We do not guarantee specific ad performance outcomes, as results depend on multiple external factors including platform algorithms, market competition, audience behavior, and budget allocation.

5. Performance & Results Disclaimer

Digital marketing involves inherently variable outcomes influenced by search engine algorithms, social media platform changes, market competition, industry trends, and consumer behavior. While The Grow Cave uses industry best practices and strategic expertise to work towards agreed goals:

  • We do not guarantee specific rankings, traffic numbers, follower counts, leads, sales, or return on investment (ROI).
  • Any performance estimates, projections, or benchmarks shared during discussions are indicative only and not a binding guarantee of results.

6. Intellectual Property

  • Upon full payment, the Client will own the rights to final deliverables created specifically for them (e.g., final website files, final video edits, final designed creatives), unless otherwise specified in the service agreement.
  • The Grow Cave retains the right to use completed work (with Client permission) in its portfolio, case studies, social media, and promotional materials, unless the Client explicitly requests confidentiality in writing.
  • Any pre-existing tools, templates, frameworks, or proprietary processes used by The Grow Cave to deliver Services remain the intellectual property of The Grow Cave.
  • The Client must ensure that any logos, images, trademarks, or content they provide to us for use in campaigns do not violate any third-party intellectual property rights. The Client shall be solely responsible for any claims arising from such content.

7. Confidentiality

Both parties agree to keep confidential any proprietary business information, strategies, credentials, or data shared during the course of the engagement, and not disclose such information to third parties without prior written consent, except as required by law.

8. Term & Termination

  • Services will continue as per the agreed contract duration or on a month-to-month basis, as specified in the service agreement.
  • Either party may terminate the engagement by providing written notice, as per the notice period agreed upon at the start of the engagement (typically 15–30 days).
  • Upon termination, the Client shall pay for all Services rendered up to the date of termination.
  • The Grow Cave reserves the right to suspend or terminate Services immediately in case of non-payment, breach of these Terms, or misuse of our work.

9. Refund Policy

  • Fees paid for services already rendered (including strategy work, campaign setup, creative production, or ad management already carried out) are non-refundable.
  • Any refund requests will be evaluated on a case-by-case basis and are solely at the discretion of The Grow Cave.
  • Ad spend paid directly to platforms (Meta/Google) is non-refundable through us and is subject to those platforms' own policies.

10. Limitation of Liability

To the maximum extent permitted by law, The Grow Cave shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our Services.
  • Loss of business, revenue, data, or goodwill resulting from third-party platform changes, account suspensions, or actions beyond our reasonable control.
  • Any decisions made by the Client based on reports, recommendations, or insights provided by us.

Our total liability, in any circumstance, shall not exceed the total service fees paid by the Client for the specific service in question during the preceding one (1) month.

11. Third-Party Links & Tools

Our website or communications may reference or link to third-party tools, platforms, or websites (e.g., Meta, Google, stock image libraries). We are not responsible for the content, policies, or practices of these third-party services.

12. Amendments to Terms

The Grow Cave reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or Services after such changes constitutes acceptance of the updated Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

The Grow Cave Jaipur, Rajasthan, India Website: thegrowcave.com Email: rishinevrekar00@gmail.com Phone: +91 7357774705

 

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